Your agreement with Cocky Floors
Welcome to Cocky Floors. By using our website, placing an order, or engaging with our services, you agree to these comprehensive terms and conditions. They are designed to ensure a fair and transparent experience for all our valued customers in Stockport and beyond.
Understanding your purchase and project
When you choose Cocky Floors for your high-quality flooring solutions, whether it's hardwood, laminate, vinyl, or carpet, please note that pricing and project timelines are subject to change if the initial details of your project evolve. We commit to providing quality materials and professional installation services. To ensure smooth progress, customers must provide accurate information, grant necessary site access, and ensure a safe workspace for our team. Deposits may be required for certain orders, and all payments are due as per our agreed terms. Rest assured, all products come with applicable manufacturer warranties, and our installation services are guaranteed.
Our commitment to quality
At Cocky Floors, we stand by the quality of our high-quality flooring solutions, including hardwood, laminate, vinyl, and carpet. All products sold through Cocky Floors come with their respective manufacturer warranties, ensuring peace of mind regarding material defects and longevity. Our professional installation services are also backed by a comprehensive service guarantee, promising durability and expert craftsmanship. For details on specific product warranties or our service guarantee, please contact us directly
Need assistance?
Should you encounter any issues with your order or a product from Cocky Floors, our customer support team is ready to assist. Please contact us immediaty. To facilitate a swift resolution, please have your order number and a detailed description of the problem ready. Our team will guide you through the necessary steps for returns, exchanges, or warranty claims in accordance with our return policy, which can be found on our website.